Homerun incident

Emails may not be sent

Notice Resolved View vendor source →

Homerun experienced a notice incident on January 10, 2020 affecting Homerun ATS, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2020, 04:01 PM UTC
Resolved
Jan 10, 2020, 04:04 PM UTC
Duration
2m
Detected by Pingoru
Jan 10, 2020, 04:01 PM UTC

Affected components

Homerun ATS

Update timeline

  1. monitoring Jan 10, 2020, 03:21 PM UTC

    Our email provider, Sendgrid, is experiencing issues. Because of this, emails through Homerun might not be sent. We are monitoring Sengrid's status and will post an update here when their issues are resolved. To make sure your email is delivered, go to a candidate's timeline and hover over the sender and recipient names. An email that is delivered should show "delivery status: delivered". Thank you for your understanding.

  2. monitoring Jan 10, 2020, 04:01 PM UTC

    The problems at Sendgrid seem to be resolved.

  3. resolved Jan 10, 2020, 04:04 PM UTC

    The problems at Sendgrid seem to be resolved and emails are being sent normally.