Homerun incident

Users unable to subscribe to new plan

Notice Resolved View vendor source →

Homerun experienced a notice incident on July 10, 2024 affecting Homerun ATS, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 11:03 AM UTC
Resolved
Jul 10, 2024, 11:34 AM UTC
Duration
31m
Detected by Pingoru
Jul 10, 2024, 11:03 AM UTC

Affected components

Homerun ATS

Update timeline

  1. investigating Jul 10, 2024, 11:03 AM UTC

    Due to an issue with our billing software, it's currently not possible to subscribe to a new plan or update your billing details.

  2. resolved Jul 10, 2024, 11:34 AM UTC

    This incident has been resolved.