Holvi Outage History

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Holvi had 6 outages in the last 2 years totaling 163h 11m of downtime — averaging 0.2 incidents per month.

There were 6 Holvi outages since September 12, 2025 totaling 163h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.holvi.com

Notice May 29, 2026

Some customers may experience issues in receiving SMS messages

Detected by Pingoru
May 29, 2026, 09:06 AM UTC
Resolved
Jun 01, 2026, 10:26 AM UTC
Duration
3d 1h
Affected: Notifications
Timeline · 2 updates
  1. monitoring May 29, 2026, 09:06 AM UTC

    We have detected disruptions in receiving SMS messages with some mobile operators. This may cause disruptions in receiving verification codes from Holvi. We are working hard to fix the issue and get everything running smoothly again. We apologise for the inconvenience!

  2. resolved Jun 01, 2026, 10:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Some customers may experience issues confirming card payments

Detected by Pingoru
Mar 04, 2026, 02:12 PM UTC
Resolved
Mar 05, 2026, 07:48 AM UTC
Duration
17h 35m
Affected: Holvi Mastercard
Timeline · 2 updates
  1. investigating Mar 04, 2026, 02:12 PM UTC

    We're currently investigating an issue where some customers are unable to confirm card payments in the Holvi app. Our team is actively working on a fix. We'll update this page as soon as the issue is resolved. Einige Kund:innen haben derzeit Probleme bei der Bestätigung von Kartenzahlungen Aktuell untersuchen wir ein Problem, bei dem einige Kund:innen Kartenzahlungen in der Holvi App nicht bestätigen können. Unser Team arbeitet bereits an einer Lösung. Wir aktualisieren diese Seite, sobald das Problem behoben ist. Osalla asiakkaista ongelmia korttimaksujen vahvistamisessa Tutkimme ongelmaa, jonka vuoksi osa asiakkaista ei voi vahvistaa korttimaksuja Holvi-sovelluksessa. Työskentelemme korjauksen parissa, ja päivitämme tämän statuksen heti, kun ongelma on ratkaistu.

  2. resolved Mar 05, 2026, 07:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 30, 2026

Issue with sending e-invoices

Detected by Pingoru
Jan 30, 2026, 12:09 PM UTC
Resolved
Jan 30, 2026, 04:01 PM UTC
Duration
3h 52m
Affected: Invoicing
Timeline · 2 updates
  1. investigating Jan 30, 2026, 12:09 PM UTC

    We’re currently experiencing an issue with sending e-invoices due to a problem at one of our external partners. Some e-invoices may be delayed or rejected. Our team is working closely with the provider to resolve this. We’ll share updates if there’s anything new to communicate.

  2. resolved Jan 30, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 9, 2025

Issues in processing Verification of Payee information for incoming payments to Finnish IBANs.

Detected by Pingoru
Oct 09, 2025, 05:57 AM UTC
Resolved
Oct 09, 2025, 09:33 AM UTC
Duration
3h 35m
Affected: SEPA Payments
Timeline · 2 updates
  1. investigating Oct 09, 2025, 05:57 AM UTC

    Our third-party provider is currently experiencing issues processing Verification of Payee information for incoming payments to Finnish IBANs. Please note that this error message does not prevent the payments from being completed. We are working together to resolve the issue as soon as possible and apologize for any inconvenience caused.

  2. resolved Oct 09, 2025, 09:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 26, 2025

Issues with SEPA Instant payments processing

Detected by Pingoru
Sep 26, 2025, 12:35 PM UTC
Resolved
Sep 26, 2025, 03:46 PM UTC
Duration
3h 10m
Affected: SEPA Payments
Timeline · 2 updates
  1. investigating Sep 26, 2025, 12:35 PM UTC

    We are observing issues with SEPA Instant payments processing, and are actively looking into it. In the meantime, please use the standard SEPA payment method. We apologize for any inconvenience caused.

  2. resolved Sep 26, 2025, 03:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 12, 2025

Issue with incoming SEPA payments in Finland

Detected by Pingoru
Sep 12, 2025, 07:50 PM UTC
Resolved
Sep 15, 2025, 09:26 AM UTC
Duration
2d 13h
Affected: SEPA Payments
Timeline · 2 updates
  1. investigating Sep 12, 2025, 07:50 PM UTC

    We have identified an issue with incoming SEPA payments in Finland and are working to resolve it.

  2. resolved Sep 15, 2025, 09:26 AM UTC

    We’re processing payments again and the issue is resolved. Some customers may still see slight delays while we catch up on transactions. Everything is back to normal.

Read the full incident report →