Holvi incident

We’re fixing a disruption that affects the sending of e-invoices

Major Resolved View vendor source →

Holvi experienced a major incident on March 2, 2021 affecting Invoicing, lasting 20h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 02:46 PM UTC
Resolved
Mar 03, 2021, 11:24 AM UTC
Duration
20h 38m
Detected by Pingoru
Mar 02, 2021, 02:46 PM UTC

Affected components

Invoicing

Update timeline

  1. investigating Mar 02, 2021, 02:46 PM UTC

    We’ve noticed a temporary service disruption that prevents you from sending e-invoices. Our team has identified the issue and is working on a solution. If you have any questions, please feel free to contact us. Our support team will be happy to help you. Wir haben eine technische Störung festgestellt, die dazu führt, dass du keine E-Rechnungen senden kannst. Unser Team hat den Fehler bereits identifiziert und arbeitet an der Lösung. Solltest du in der Zwischenzeit Fragen haben, kannst du dich bei uns melden. Unser Support-Team hilft dir gerne weiter. Olemme havainneet teknisen vian, joka estää verkkolaskujen lähettämisen. Olemme paikantaneet vian ja korjaamme sitä parhaillaan. Jos sinulla on kysyttävää, älä epäröi ottaa meihin yhteyttä. Vastaamme kysymyksiisi mielellämme.

  2. monitoring Mar 03, 2021, 06:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2021, 11:24 AM UTC

    This incident has been resolved.