Holvi experienced a minor incident on September 30, 2024 affecting Account Registration & Identification, lasting 21h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Account Registration & Identification
Update timeline
- investigating Sep 30, 2024, 01:32 PM UTC
We are currently experiencing delays with our verification process due to a third-party service issue. This may impact customers needing to verify or re-verify their accounts. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.
- resolved Oct 01, 2024, 11:04 AM UTC
This incident has been resolved.