Holvi incident

Issue with online payments (3D secure authentication)

Minor Resolved View vendor source →

Holvi experienced a minor incident on November 1, 2024 affecting Holvi Mastercard, lasting 20h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2024, 10:37 AM UTC
Resolved
Nov 02, 2024, 07:11 AM UTC
Duration
20h 33m
Detected by Pingoru
Nov 01, 2024, 10:37 AM UTC

Affected components

Holvi Mastercard

Update timeline

  1. investigating Nov 01, 2024, 10:37 AM UTC

    We’re currently facing issues with Holvi debit card payments requiring 3D Secure (3DS) authentication. This may prevent Holvi customers from completing online purchases in apps or shops that use 3D Secure. Our team is working on a fix and aims to resolve this as soon as possible. Thank you for your patience – we’ll keep you updated here.

  2. resolved Nov 02, 2024, 07:11 AM UTC

    This incident has been resolved.