Hive incident

Possible Performance Degradation Detected

Minor Resolved View vendor source →

Hive experienced a minor incident on March 8, 2021 affecting Web Application and Document Proofing and 1 more component, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2021, 08:47 PM UTC
Resolved
Mar 09, 2021, 12:06 AM UTC
Duration
3h 18m
Detected by Pingoru
Mar 08, 2021, 08:47 PM UTC

Affected components

Web ApplicationDocument ProofingDesktop ApplicationMessaging and NotificationsMobile Application

Update timeline

  1. investigating Mar 08, 2021, 08:47 PM UTC

    We have identified a possible performance degradation and are currently investigating.

  2. monitoring Mar 08, 2021, 09:01 PM UTC

    We are monitoring for any issues and/or user impact.

  3. monitoring Mar 08, 2021, 09:30 PM UTC

    We are continuing to monitor and are also implementing additional precautionary measure. We will add updates here as they are available.

  4. resolved Mar 09, 2021, 12:06 AM UTC

    After monitoring for a bit, we have determined that there are no lingering impacts from our earlier monitoring alerts and this incident has been resolved.