Hive incident

Production Service Degredation

Minor Resolved View vendor source →

Hive experienced a minor incident on April 6, 2021 affecting Web Application and Document Proofing and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2021, 03:13 AM UTC
Resolved
Apr 06, 2021, 04:29 AM UTC
Duration
1h 15m
Detected by Pingoru
Apr 06, 2021, 03:13 AM UTC

Affected components

Web ApplicationDocument ProofingDesktop ApplicationMessaging and Notifications

Update timeline

  1. investigating Apr 06, 2021, 03:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 06, 2021, 03:46 AM UTC

    We have remediated identified issues and are currently monitoring.

  3. resolved Apr 06, 2021, 04:29 AM UTC

    All services have returned to normal following challenges identified during standard changes processes.