Hive incident

Performance Degradation Detected

Minor Resolved View vendor source →

Hive experienced a minor incident on November 30, 2021 affecting Web Application and Desktop Application and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2021, 09:04 PM UTC
Resolved
Nov 30, 2021, 10:16 PM UTC
Duration
1h 12m
Detected by Pingoru
Nov 30, 2021, 09:04 PM UTC

Affected components

Web ApplicationDesktop ApplicationMobile Application

Update timeline

  1. investigating Nov 30, 2021, 09:04 PM UTC

    We are currently investigating slow performance affecting the application.

  2. investigating Nov 30, 2021, 09:18 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 30, 2021, 09:33 PM UTC

    We have identified an issue with a long-running query, and have applied mitigating steps. There will be residual impact that we are monitoring.

  4. monitoring Nov 30, 2021, 09:36 PM UTC

    We are monitoring following mitigation steps - services should be returning to normal.

  5. resolved Nov 30, 2021, 10:16 PM UTC

    All operating metrics have returned to, and maintained normal values. We have follow-ups logged, but all operations are now considered normal.