Hive incident

Hive Services Degraded Performance

Minor Resolved View vendor source →

Hive experienced a minor incident on July 28, 2022 affecting Web Application and Desktop Application and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 03:44 PM UTC
Resolved
Jul 28, 2022, 04:05 PM UTC
Duration
21m
Detected by Pingoru
Jul 28, 2022, 03:44 PM UTC

Affected components

Web ApplicationDesktop ApplicationMobile Application

Update timeline

  1. investigating Jul 28, 2022, 03:44 PM UTC

    We are currently investigating degraded performance across Hive sub-services which support data loading for several Hive apps and mobile.

  2. monitoring Jul 28, 2022, 03:54 PM UTC

    To mitigate the degraded performance, resource capacity has been increased and is taking effect now so that application loading can re-enter a stable state.

  3. resolved Jul 28, 2022, 04:05 PM UTC

    Services have reached steady state. We are taking next steps to mitigate future potential impacts on performance during peak hours.