Hive incident

Infrastructure issues causing loading errors resulting in blank screen for some users.

Major Resolved View vendor source →

Hive experienced a major incident on August 8, 2023 affecting Web Application and Desktop Application and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 12:32 PM UTC
Resolved
Aug 08, 2023, 12:50 PM UTC
Duration
18m
Detected by Pingoru
Aug 08, 2023, 12:32 PM UTC

Affected components

Web ApplicationDesktop ApplicationMobile Application

Update timeline

  1. identified Aug 08, 2023, 12:32 PM UTC

    We have identified the issue and have taken steps to return the system to full functionality.

  2. identified Aug 08, 2023, 12:32 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 08, 2023, 12:50 PM UTC

    This incident has been resolved. All applications should be operational for all users, users may need to refresh or restart their application.