Hive experienced a minor incident on January 12, 2023 affecting Web Application and Desktop Application and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 12, 2023, 02:43 PM UTC
We are currently investigating an issue where HTTP request processing may lead to pile up and time out of subsequent requests. A subset of users may experience degraded performance across normal operations. We have prepared a suspected root cause fix and will update as we progress.
- identified Jan 12, 2023, 03:03 PM UTC
We have identified a recent functional change which aligns with the current suspected root cause. A fix has been implemented and being deployed now. Update to follow once deploy completes.
- monitoring Jan 12, 2023, 03:59 PM UTC
Deploy is nearing completion, we are now monitoring logs that indicate the degraded performance being resolved. We will update shortly once we have full confirmation.
- resolved Jan 12, 2023, 04:22 PM UTC
This incident has been resolved. We will continue to monitor.