Hiro incident

Platform Frontend Outage

Critical Resolved View vendor source →

Hiro experienced a critical incident on November 26, 2025 affecting platform.hiro.so, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 08:35 AM UTC
Resolved
Nov 26, 2025, 08:32 AM UTC
Duration
Detected by Pingoru
Nov 26, 2025, 08:35 AM UTC

Affected components

platform.hiro.so

Update timeline

  1. investigating Nov 26, 2025, 08:30 AM UTC

    We are investigating an issue with the Platform Frontend service that began at Nov 26, 2025, 3:30 AM ET. Additional information will be shared once it becomes available.

  2. resolved Nov 26, 2025, 02:38 PM UTC

    This incident has been resolved.