Hiro incident

Platform Frontend Outage

Critical Resolved View vendor source →

Hiro experienced a critical incident on January 24, 2026 affecting platform.hiro.so, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2026, 03:48 PM UTC
Resolved
Jan 26, 2026, 03:50 AM UTC
Duration
1d 12h
Detected by Pingoru
Jan 24, 2026, 03:48 PM UTC

Affected components

platform.hiro.so

Update timeline

  1. investigating Jan 24, 2026, 03:48 PM UTC

    We are investigating an issue with the Platform Frontend service that began at Jan 24, 2026, 10:48 AM ET. Additional information will be shared once it becomes available.

  2. resolved Jan 26, 2026, 03:50 AM UTC

    This incident has been resolved.