Hiro incident

Platform Frontend Outage

Critical Resolved View vendor source →

Hiro experienced a critical incident on January 27, 2026 affecting platform.hiro.so, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 12:45 PM UTC
Resolved
Jan 27, 2026, 02:39 PM UTC
Duration
1h 53m
Detected by Pingoru
Jan 27, 2026, 12:45 PM UTC

Affected components

platform.hiro.so

Update timeline

  1. investigating Jan 27, 2026, 12:45 PM UTC

    We are investigating an issue with the Platform Frontend service that began at Jan 27, 2026, 7:45 AM ET. Additional information will be shared once it becomes available.

  2. resolved Jan 27, 2026, 02:39 PM UTC

    This incident has been resolved.