Hiro incident

Platform Backend Outage

Critical Resolved View vendor source →

Hiro experienced a critical incident on June 14, 2026 affecting Backend, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2026, 08:01 AM UTC
Resolved
Jun 14, 2026, 08:22 AM UTC
Duration
20m
Detected by Pingoru
Jun 14, 2026, 08:01 AM UTC

Affected components

Backend

Update timeline

  1. investigating Jun 14, 2026, 08:01 AM UTC

    We are investigating an issue with the Platform API service that began at Jun 14, 2026, 4:01 AM ET. Additional information will be shared once it becomes available.

  2. resolved Jun 14, 2026, 08:22 AM UTC

    This incident has been resolved.