Hiro incident

Testnet Token Metadata API Outage

Critical Resolved View vendor source →

Hiro experienced a critical incident on May 4, 2026 affecting Token Metadata API, lasting 7h 54m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 06:23 AM UTC
Resolved
May 04, 2026, 02:17 PM UTC
Duration
7h 54m
Detected by Pingoru
May 04, 2026, 06:23 AM UTC

Affected components

Token Metadata API

Update timeline

  1. investigating May 04, 2026, 06:23 AM UTC

    We are investigating an issue with the Testnet Token Metadata API service that began at May 4, 2026, 2:23 AM ET. We will share more details as additional information becomes available.

  2. investigating May 04, 2026, 02:08 PM UTC

    We are continuing to investigate this issue.