Hint Health incident

Temporary slowness

Minor Resolved View vendor source →

Hint Health experienced a minor incident on July 30, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2021, 07:58 PM UTC
Resolved
Jun 07, 2021, 04:30 PM UTC
Duration
—
Detected by Pingoru
Jul 30, 2021, 07:58 PM UTC

Update timeline

  1. resolved Jul 30, 2021, 07:58 PM UTC

    Our application experienced a temporary (~4 min) slowdown due to a high volume of billing jobs resulting from a data import. Performance returned before our team was able to respond. Further investigation identified the sources of slowness and tickets were prioritized to address these in future imports.