Hint Health incident

Brief application slow-downs during system updates

Notice Resolved View vendor source →

Hint Health experienced a notice incident on December 15, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 05:58 PM UTC
Resolved
Dec 15, 2021, 04:30 PM UTC
Duration
—
Detected by Pingoru
Dec 15, 2021, 05:58 PM UTC

Update timeline

  1. resolved Dec 15, 2021, 05:58 PM UTC

    We were experiencing brief (2-3 minute) slowdowns over the last 1-2 days due to a known issue our systems experience with the Aptible deploy process. This issue was identified and patched for our system by Aptible, however the fix was unset as part of their regular maintenance. The patch is being re-applied and they expect a permanent fix to be in place within the next month.