Hint Health incident

Spinning up new hardware upon release causing performance outage

Notice Resolved View vendor source →

Hint Health experienced a notice incident on January 31, 2022 affecting HintOS App, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2022, 09:23 PM UTC
Resolved
Jan 31, 2022, 09:23 PM UTC
Duration
—
Detected by Pingoru
Jan 31, 2022, 09:23 PM UTC

Affected components

HintOS App

Update timeline

  1. resolved Jan 31, 2022, 09:23 PM UTC

    At 8:30am we experienced a slowdown detected by our monitoring linked to a deploy. This appears to be the same underlying issue that we raised with our hosting provider last year, and that their short term solution is no longer working. We've reached out to Aptible to re-apply the short-term solution and provide an update on the long-term fix.