Hint Health incident

Performance Issue

Minor Resolved View vendor source →

Hint Health experienced a minor incident on March 1, 2021 affecting HintOS App, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2021, 04:54 PM UTC
Resolved
Mar 01, 2021, 07:07 PM UTC
Duration
2h 13m
Detected by Pingoru
Mar 01, 2021, 04:54 PM UTC

Affected components

HintOS App

Update timeline

  1. investigating Mar 01, 2021, 04:54 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 01, 2021, 05:43 PM UTC

    The issue was identified, one of our database locks was causing a portion of web requests to take longer than usual.

  3. resolved Mar 01, 2021, 07:07 PM UTC

    This incident has been resolved.