Hint Health incident

Slowdowns from PDF generation

Notice Resolved View vendor source →

Hint Health experienced a notice incident on November 7, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 11:08 PM UTC
Resolved
Oct 10, 2022, 01:30 PM UTC
Duration
—
Detected by Pingoru
Nov 07, 2022, 11:08 PM UTC

Update timeline

  1. resolved Nov 07, 2022, 11:08 PM UTC

    We had a performance issue that could be triggered when hundreds of PDF download requests were made, triggering hundreds of PDF's to be generated. These were moved to an asynchronous process, resolving the issue.