Hint Health incident
Error in monitoring incorrectly identified high error rate
Hint Health experienced a notice incident on January 14, 2023 affecting HintOS App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
HintOS App
Update timeline
- resolved Jan 14, 2023, 08:12 PM UTC
We're noticing an unusually high error rate due to a malicious bot attempting to find vulnerabilities in our API. Due to the low volume of requests we receive over the weekend, this resulted in a rather high % of total requests returning an error (greater than 20%). These errors should be excluded from our monitoring but were not. Our monitoring has been updated. Additionally we're monitoring the bot and may block it's IP if it causes problems.