Hint Health incident

Authentication service issue

Notice Resolved View vendor source →

Hint Health experienced a notice incident on July 24, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 07:04 PM UTC
Resolved
Jul 24, 2024, 08:30 AM UTC
Duration
Detected by Pingoru
Jul 24, 2024, 07:04 PM UTC

Update timeline

  1. resolved Jul 24, 2024, 07:04 PM UTC

    Our automated systems detected an issue that impacted our login system at around 1:40am PST lasting for about 27 minutes. This corresponds to an incident impacting our Authentication vendor at the same time. Impact on customers is unclear as there were no error logs or customer reported issues during this time. For information about the incident from our vendor, FrontEgg, please see their incident report https://status.frontegg.com/incidents/y4rt16yjv7fd