Highway experienced a notice incident on December 9, 2024 affecting External API, lasting 7d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 09, 2024, 01:29 PM UTC
The FMCSA has not provided an update for Licensing and Insurance information for today. We have confirmed a similar experience for other industry compliance providers. We have contacted the DOT and are awaiting a response.
- identified Dec 09, 2024, 04:58 PM UTC
The FMCSA communicated that they have implemented a 72-hour delay on the release of Licensing & Insurance information. We are in communication with them in regards to this change and its impact to the industry.
- identified Dec 10, 2024, 03:00 PM UTC
The FMCSA has communicated they will be rolling back the change and reverting to their normal update schedule. We will perform a manual review when the change has been made.
- identified Dec 12, 2024, 04:11 PM UTC
The FMCSA has yet to produce an update for Licensing and Insurance information. We have reached out to them again this morning for an update on timing.
- resolved Dec 16, 2024, 05:07 PM UTC
The FMCSA has now begun sending updates daily again. We will continue to monitor authority and insurance information to ensure we are in-line with the Licensing and Insurance portal.