Highlight.io experienced a minor incident on April 29, 2024, lasting 4h 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 29, 2024, 08:02 PM UTC
We're experiencing ingest delay on sessions and errors of <15 minutes in the worst case due to index bloat on some postgres tables.
- identified Apr 29, 2024, 08:02 PM UTC
Ingest delay is <15 minutes and decreasing as we optimize some of the bloated indexes.
- monitoring Apr 29, 2024, 11:19 PM UTC
Ingest delay is now <1 minute and continuing to trend down.
- resolved Apr 30, 2024, 12:35 AM UTC
No backlog; index fixes are in place.