Highlight.io experienced a minor incident on August 8, 2024, lasting 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 08, 2024, 06:38 PM UTC
As of 10:32 am PT we're experiencing a delay in ingesting sessions and errors.
- identified Aug 08, 2024, 06:51 PM UTC
We've identified an issue with our error group embeddings processing that has been causing a backlog.
- identified Aug 08, 2024, 06:52 PM UTC
We've scaled our LLM embeddings endpoint and are catching up on the backlog. ETA to resolution <1 hour.
- resolved Aug 08, 2024, 07:22 PM UTC
We have now fully caught up on the data backlog.