Highlight.io experienced a minor incident on October 8, 2024, lasting 5h 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 08, 2024, 04:53 PM UTC
We're currently experiencing a data ingest delay of approximately 1 hour for sessions and errors.
- identified Oct 08, 2024, 07:09 PM UTC
We're identified the issue in a performance regression in our error grouping code.
- identified Oct 08, 2024, 07:09 PM UTC
We have a fix in place that is causing us to catch up on the backlog of data. Current backlog is roughly 1 hour, with an ETA to catch up of 5pm PT.
- monitoring Oct 08, 2024, 08:50 PM UTC
The root cause is resolved. We are catching up on the backlog of data with data now delayed < 30 minutes.
- resolved Oct 08, 2024, 10:10 PM UTC
We've caught up on the data backlog.