Highlight.io incident

Delayed traces ingest

Minor Resolved View vendor source →

Highlight.io experienced a minor incident on November 19, 2024, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 05:15 PM UTC
Resolved
Nov 20, 2024, 07:18 PM UTC
Duration
1d 2h
Detected by Pingoru
Nov 19, 2024, 05:15 PM UTC

Update timeline

  1. investigating Nov 19, 2024, 05:15 PM UTC

    We're investigating a delay in ingesting traces.

  2. investigating Nov 19, 2024, 08:55 PM UTC

    We've addressed the issue and are catching up on the ingest delay.

  3. monitoring Nov 19, 2024, 11:28 PM UTC

    ETA to be caught up is about 3 hours from now, 6:30pm PT.

  4. resolved Nov 20, 2024, 07:18 PM UTC

    All delayed data has been ingested.