Highlight.io experienced a minor incident on March 4, 2025, lasting 7d 16h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 04, 2025, 10:39 PM UTC
We are still investigating an ingest delay related to our kafka cluster that affected data ingest since yesterday. Sessions and errors are affected.
- investigating Mar 04, 2025, 10:39 PM UTC
We are a couple of hours behind on processing right now - latest processed sessions are from around 10am PST; we are catching up at the moment and will probably be up to date in around 4 hours.
- resolved Mar 12, 2025, 03:37 PM UTC
This was resolved as of March 5th.