Hidalgo incident

Dashboards- Status Enablement

Minor Resolved View vendor source →

Hidalgo experienced a minor incident on September 21, 2025 affecting Client Dashboards, lasting 6d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2025, 04:00 PM UTC
Resolved
Sep 28, 2025, 02:54 PM UTC
Duration
6d 22h
Detected by Pingoru
Sep 21, 2025, 04:00 PM UTC

Affected components

Client Dashboards

Update timeline

  1. identified Sep 21, 2025, 04:00 PM UTC

    Asset status enablement. Activation started in Client Dashboards; activation in other depencencies pending. Details: https://hidalgodigital.com/dashboards/issues/evaluate-kb/

  2. identified Sep 21, 2025, 04:01 PM UTC

    Activating site status per dependency.

  3. resolved Sep 28, 2025, 02:54 PM UTC

    This incident has been resolved.