HG Insights incident

HG Data Platform Database Issue

Major Resolved View vendor source →

HG Insights experienced a major incident on November 16, 2017, lasting 7h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2017, 03:52 PM UTC
Resolved
Nov 16, 2017, 11:27 PM UTC
Duration
7h 34m
Detected by Pingoru
Nov 16, 2017, 03:52 PM UTC

Update timeline

  1. identified Nov 16, 2017, 03:52 PM UTC

    We have identified a problem with one of the databases that backs the HG Data Platform at discovery.hgdata.com. We are in the process of restoring.

  2. resolved Nov 16, 2017, 11:27 PM UTC

    This incident has been resolved.