HG Insights incident

HG Data Services are Unavailable

Critical Resolved View vendor source →

HG Insights experienced a critical incident on August 8, 2018, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2018, 01:19 AM UTC
Resolved
Aug 08, 2018, 01:21 AM UTC
Duration
2m
Detected by Pingoru
Aug 08, 2018, 01:19 AM UTC

Update timeline

  1. identified Aug 08, 2018, 01:19 AM UTC

    HG Platform (Discovery), HG Focus Chrome extension, and HG for Salesforce Lite Chrome extension are all unavailable due to a hardware problem with the backing APIs. We are working to resolve this issue.

  2. resolved Aug 08, 2018, 01:21 AM UTC

    All HG Data services are operational again.