HG Insights incident

Intermittent login issues

Minor Resolved View vendor source →

HG Insights experienced a minor incident on September 28, 2022 affecting HG Insights Platform, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2022, 05:57 PM UTC
Resolved
Sep 28, 2022, 09:19 PM UTC
Duration
3h 21m
Detected by Pingoru
Sep 28, 2022, 05:57 PM UTC

Affected components

HG Insights Platform

Update timeline

  1. investigating Sep 28, 2022, 05:57 PM UTC

    Cloud provider is experiencing increased error rates which may lead to occasional failed login attempts.

  2. investigating Sep 28, 2022, 09:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 28, 2022, 09:19 PM UTC

    This incident has been resolved.