HG Insights incident

Platform v1 service unavailable

Major Resolved View vendor source →

HG Insights experienced a major incident on November 17, 2022 affecting HG Insights Platform, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2022, 05:12 PM UTC
Resolved
Nov 17, 2022, 05:14 PM UTC
Duration
1m
Detected by Pingoru
Nov 17, 2022, 05:12 PM UTC

Affected components

HG Insights Platform

Update timeline

  1. investigating Nov 17, 2022, 05:12 PM UTC

    We are investigating a service interruption in version 1 of the HG Insights Platform. Version 2 is unaffected.

  2. resolved Nov 17, 2022, 05:14 PM UTC

    Issue has been resolved.