HG Insights Outage History

HG Insights had 2 outages in the last 2 years totaling 2h 12m of downtime — averaging 0.1 incidents per month.

There were 2 HG Insights outages since March 6, 2025 totaling 2h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hginsights.com

Critical March 8, 2025

Platform login inaccessable

Detected by Pingoru: Mar 08, 2025, 04:52 PM UTC
Resolved: Mar 08, 2025, 05:11 PM UTC
Duration: 18m

Affected: HG Insights Platform

Timeline · 2 updates

investigating Mar 08, 2025, 04:52 PM UTC

We are currently investigating this issue.
resolved Mar 08, 2025, 05:11 PM UTC

This incident has been resolved.

Read the full incident report →

Major March 6, 2025

Platform Data Outage

Detected by Pingoru: Mar 06, 2025, 09:00 PM UTC
Resolved: Mar 06, 2025, 10:54 PM UTC
Duration: 1h 53m

Affected: HG Insights Platform

Timeline · 3 updates

monitoring Mar 06, 2025, 09:30 PM UTC

We are currently experiencing delays in surfacing certain data sets. The solution has been identified and our teams are working to restore all data as soon as possible. If you have any questions, please reach out to [email protected].
monitoring Mar 06, 2025, 09:53 PM UTC

You may be experiencing delays with intent data coverage at this time. All other Platform datasets are operating normally. If you have any questions, please contact [email protected]. Thank you for your understanding!
resolved Mar 06, 2025, 10:54 PM UTC

All data has been restored, and all services are operational. Thank you for your patience and understanding!

Read the full incident report →