HG Insights incident

Platform login issues

Major Resolved View vendor source →

HG Insights experienced a major incident on April 7, 2024 affecting HG Insights Platform, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2024, 01:30 AM UTC
Resolved
Apr 07, 2024, 02:32 AM UTC
Duration
1h 1m
Detected by Pingoru
Apr 07, 2024, 01:30 AM UTC

Affected components

HG Insights Platform

Update timeline

  1. investigating Apr 07, 2024, 02:10 AM UTC

    Platform logins, Discovery, and Focus are inaccessible. We are currently investigating this issue.

  2. resolved Apr 07, 2024, 02:32 AM UTC

    This incident has been resolved.