HG Insights experienced a major incident on March 6, 2025 affecting HG Insights Platform, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
HG Insights Platform
Update timeline
- monitoring Mar 06, 2025, 09:30 PM UTC
We are currently experiencing delays in surfacing certain data sets. The solution has been identified and our teams are working to restore all data as soon as possible. If you have any questions, please reach out to [email protected].
- monitoring Mar 06, 2025, 09:53 PM UTC
You may be experiencing delays with intent data coverage at this time. All other Platform datasets are operating normally. If you have any questions, please contact [email protected]. Thank you for your understanding!
- resolved Mar 06, 2025, 10:54 PM UTC
All data has been restored, and all services are operational. Thank you for your patience and understanding!