Heysender incident

Issues with sending.

Notice Resolved

Heysender experienced a notice incident on August 10, 2026 affecting API and Outgoing SMTP, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 10:13 AM UTC
Resolved
Aug 10, 2026, 02:55 PM UTC
Duration
4h 42m
Detected by Pingoru
Aug 10, 2026, 10:13 AM UTC

Affected components

APIOutgoing SMTP

Update timeline

  1. investigating Aug 10, 2026, 10:13 AM UTC

    We're currently experiencing issues sending e-mails from our system. We're investigating the cause.

  2. resolved Aug 10, 2026, 02:55 PM UTC

    Due to an issue with our hosting provider Heysender could not send email for a few hours this afternoon. The issue has been solved and we're monitoring the state of the service for the rest of the day.