Heysender incident

S3 issues again

Minor Resolved View vendor source →

Heysender experienced a minor incident on October 2, 2025, lasting 21h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 12:14 PM UTC
Resolved
Oct 03, 2025, 09:20 AM UTC
Duration
21h 6m
Detected by Pingoru
Oct 02, 2025, 12:14 PM UTC

Update timeline

  1. identified Oct 02, 2025, 12:14 PM UTC

    Once again our hosting provider has issues with S3 hosting. We are making changes in order to handle the issue but mail queues should be up and running again soon. New update in 20 minutes..

  2. monitoring Oct 02, 2025, 12:40 PM UTC

    We're sending emails again but we're not storing HTML and text content or attachments. We'll update when this changes..

  3. resolved Oct 03, 2025, 09:20 AM UTC

    All services are back to normal. We are in touch with our provider about how to solve this issue for good..