Heysender incident

Issue with webhooks

Minor Resolved View vendor source →

Heysender experienced a minor incident on December 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 12:03 PM UTC
Resolved
Dec 19, 2024, 12:03 PM UTC
Duration
—
Detected by Pingoru
Dec 19, 2024, 12:03 PM UTC

Update timeline

  1. resolved Dec 19, 2024, 12:03 PM UTC

    Type: Incident Duration: 15 days, 21 hours and 25 minutes Dec 19, 12:28:00 GMT+0 - Resolved - This incident has been resolved. Dec 19, 12:03:00 GMT+0 - Monitoring - Due to a change in the service some webhooks changed format. This has resulted in issues with integrations parsing the webhooks. The change has been rolled back and we're working on fixing the format before we retry the webhooks with the right format. If your service responds with 200 OK when a webhook is received we will not retry the webhook. Get in touch with support if you need assistance receiving the webhooks again.