Heysender experienced a minor incident on January 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 07, 2025, 01:51 PM UTC
Type: Incident Duration: 12 minutes Affected Components: API, Incoming SMTP, App, Outgoing SMTP Jan 7, 13:51:00 GMT+0 - Monitoring - We are currently experiencing e-mails with logging in Heysender. Our hosting partner is updating a key part of their infrastructure which we use to store log files making us unable to handle the logs. We have made a change to the system so we bypass logging of text and HTML versions which solves the issue for now. We will update when all is back to normal. Jan 7, 14:03:00 GMT+0 - Resolved - This incident has been resolved.