Heysender experienced a minor incident on October 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 02, 2025, 12:14 PM UTC
Type: Incident Duration: 21 hours and 6 minutes Affected Components: API, App Oct 2, 12:14:00 GMT+0 - Identified - Once again our hosting provider has issues with S3 hosting. We are making changes in order to handle the issue but mail queues should be up and running again soon. New update in 20 minutes. Oct 2, 12:40:00 GMT+0 - Monitoring - We're sending emails again but we're not storing HTML and text content or attachments. We'll update when this changes. Oct 3, 09:20:00 GMT+0 - Resolved - All services are back to normal. We are in touch with our provider about how to solve this issue for good.