Hex incident

Projects not loading

Critical Resolved View vendor source →

Hex experienced a critical incident on February 25, 2026 affecting Main site, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 10:49 PM UTC
Resolved
Feb 25, 2026, 11:44 PM UTC
Duration
55m
Detected by Pingoru
Feb 25, 2026, 10:49 PM UTC

Affected components

Main site

Update timeline

  1. identified Feb 25, 2026, 10:49 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 25, 2026, 10:49 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 25, 2026, 11:27 PM UTC

    A fix has been implemented and systems are now recovering, we will continue to monitor.

  4. resolved Feb 25, 2026, 11:44 PM UTC

    This incident has been resolved.