Hermes BorderGuru incident

International Routing Service Webservice Interruption

Major Resolved View vendor source →

Hermes BorderGuru experienced a major incident on March 26, 2019 affecting [Preview], lasting 7h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2019, 08:53 AM UTC
Resolved
Mar 26, 2019, 04:13 PM UTC
Duration
7h 19m
Detected by Pingoru
Mar 26, 2019, 08:53 AM UTC

Affected components

[Preview]

Update timeline

  1. investigating Mar 26, 2019, 08:53 AM UTC

    We are investigating in an issue which relates to the availability of the International Routing Service. Impact: The endpoints of the European Routing Webservice is not reachable at the moment.

  2. investigating Mar 26, 2019, 10:37 AM UTC

    Network Issue Hermes.

  3. resolved Mar 26, 2019, 04:13 PM UTC

    This incident has been resolved.