Helpjuice incident

DB Maintenance

Major Ongoing View vendor source →

Helpjuice is currently experiencing a major incident, which began 1h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 05:09 PM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
May 09, 2026, 05:09 PM UTC

Update timeline

  1. investigating May 09, 2026, 05:09 PM UTC

    We are currently running a DB maintenance. The app is in read-only mode. We will update the page here as we proceed with the maintenance.

  2. monitoring May 09, 2026, 06:01 PM UTC

    The app is back on regular mode and accepting writes. We are monitoring to make sure all is working correctly after the DB maintenance