Helios incident

Twilio Outage

Major Resolved View vendor source →

Helios experienced a major incident on March 19, 2024 affecting API and Web Application and 1 more component, lasting 18h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 06:58 PM UTC
Resolved
Mar 20, 2024, 01:49 PM UTC
Duration
18h 50m
Detected by Pingoru
Mar 19, 2024, 06:58 PM UTC

Affected components

APIWeb ApplicationiOS Application

Update timeline

  1. identified Mar 19, 2024, 06:58 PM UTC

    Twilio is experiencing an outage that effects Helios. We are monitoring the situation. You can follow progress here - https://status.twilio.com

  2. resolved Mar 20, 2024, 01:49 PM UTC

    This incident has been resolved.