Hedera incident

Hedera mainnet & testnet outage

Critical Resolved View vendor source →

Hedera experienced a critical incident on October 9, 2019 affecting Hedera Mainnet (v0.72.1) | Network Uptime and Hedera Testnet (v0.73.0) | Network Uptime, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2019, 09:58 PM UTC
Resolved
Oct 11, 2019, 02:23 PM UTC
Duration
1d 16h
Detected by Pingoru
Oct 09, 2019, 09:58 PM UTC

Affected components

Hedera Mainnet (v0.72.1) | Network UptimeHedera Testnet (v0.73.0) | Network Uptime

Update timeline

  1. investigating Oct 09, 2019, 09:58 PM UTC

    Hedera is observing a network-wide outage across the mainnet and testnet. We are investigating the cause and working to mitigate the impact on applications.

  2. identified Oct 09, 2019, 10:50 PM UTC

    The issue has been identified as a configuration error and a fix is being implemented.

  3. monitoring Oct 10, 2019, 08:16 PM UTC

    The Hedera mainnet is back online and the configuration issues have been solved. No mainnet data has been compromised or lost. The testnet is still offline and undergoing maintenance.

  4. resolved Oct 11, 2019, 02:23 PM UTC

    This incident has been resolved.