Hedera experienced a critical incident on August 27, 2020 affecting Hedera Testnet (v0.73.0) | Network Uptime, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2020, 08:45 AM UTC
Hedera is observing an incident across Testnet. We are investing the cause and working to mitigate the impact on applications.
- identified Aug 27, 2020, 10:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 28, 2020, 12:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2020, 05:01 PM UTC
Normal operation has been restored to the Hedera Testnet. Hedera acknowledges the extended outage may have impacted users and makes every effort to minimize downtime and inconveniences. Hedera has decided to start the testnet with a fresh state, including all testnet account IDs and transaction history. Please log in to your Hedera Portal Profile (https://portal.hedera.com) and retrieve your new Testnet account ID(s) — your public and private keys will remain the same. If you were accessing S3 or GCS buckets for testnet data, the bucket names have been updated to hedera-stable-testnet-streams-2020-08-27. Any documentation pointing to the previous buckets will need to be updated to reflect the new buckets.