hCaptcha Outage History

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hCaptcha had 11 outages in the last 2 years totaling 3h 48m of downtime — averaging 0.5 incidents per month.

There were 11 hCaptcha outages since February 19, 2025 totaling 3h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.hcaptchastatus.com

Minor September 11, 2026

Increased endpoint latency in some regions

Detected by Pingoru
Sep 11, 2026, 02:04 PM UTC
Resolved
Sep 11, 2026, 02:20 PM UTC
Duration
16m
Affected: Captcha API
Timeline · 3 updates
  1. investigating Sep 11, 2026, 02:04 PM UTC

    We are observing higher than expected latency at our edge in some regions, affecting 0.0175% of siteverify requests. Affected traffic is now being rerouted, and we expect latency to recover shortly.

  2. monitoring Sep 11, 2026, 02:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2026, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 29, 2026

Increased 429 rates on several ASNs

Detected by Pingoru
Jul 29, 2026, 05:31 PM UTC
Resolved
Jul 29, 2026, 05:31 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 29, 2026, 05:31 PM UTC

    429 rates on several networks briefly increased for approximately 60 seconds. This issue has now been resolved.

Read the full incident report →

Notice May 5, 2026

Increased error rate on API loads

Detected by Pingoru
May 05, 2026, 02:37 PM UTC
Resolved
May 05, 2026, 02:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 05, 2026, 02:37 PM UTC

    Between 14:15 UTC and 14:22 UTC, some loads of API assets returned 403s in some regions. This incident has now been resolved.

Read the full incident report →

Minor December 19, 2025

Increased latency on API calls in some regions

Detected by Pingoru
Dec 19, 2025, 03:57 PM UTC
Resolved
Dec 19, 2025, 03:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 19, 2025, 03:57 PM UTC

    We are monitoring sporadic latency impact related to network-level issues at an upstream WAF provider: https://www.cloudflarestatus.com/incidents/dz87vqwvl8wr This appeared to primarily affect some LATAM and EUR region POPs.

Read the full incident report →

Notice October 8, 2025

Maintenance to Passkey support

Detected by Pingoru
Oct 08, 2025, 04:05 PM UTC
Resolved
Oct 08, 2025, 04:14 PM UTC
Duration
8m
Affected: Dashboard
Timeline · 2 updates
  1. monitoring Oct 08, 2025, 04:05 PM UTC

    Passkey support is being updated; error rates for logins or 2FA verification on accounts using passkeys may increase for approximately 10 minutes.

  2. resolved Oct 08, 2025, 04:14 PM UTC

    Maintenance is now complete.

Read the full incident report →

Minor August 21, 2025

Elevated latency in IAD region for connections from AWS us-east-1

Detected by Pingoru
Aug 21, 2025, 07:39 PM UTC
Resolved
Aug 21, 2025, 07:47 PM UTC
Duration
7m
Affected: Captcha API
Timeline · 2 updates
  1. monitoring Aug 21, 2025, 07:39 PM UTC

    An upstream WAF provider is experiencing increased latency in the IAD region, which appears to be primarily affecting connections from AWS us-east to our API endpoints. Most traffic has been rerouted to nearby regions, so siteverify endpoints from servers connecting from AWS us-east regions that do not use our PrivateLink or Direct Routing options may see 20-50ms of increased latency until IAD is restored. Impact appears to be less than 0.005% of total requests, but may be concentrated on some network links.

  2. resolved Aug 21, 2025, 07:47 PM UTC

    We are no longer seeing elevated latency in IAD.

Read the full incident report →

Minor June 12, 2025

Increased error rates for Google SSO due to Google outage

Detected by Pingoru
Jun 12, 2025, 07:01 PM UTC
Resolved
Jun 12, 2025, 08:45 PM UTC
Duration
1h 43m
Affected: Dashboard
Timeline · 2 updates
  1. identified Jun 12, 2025, 07:01 PM UTC

    Due to an incident at Google, we are observing increased error rates on login authentication. Use GitHub SSO or contact [email protected] if you need assistance with alternate methods. You may track status here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#2c2sBHWU84yPDJ8y1ar4

  2. resolved Jun 12, 2025, 08:45 PM UTC

    Error rates for Google SSO appear to have returned to normal.

Read the full incident report →

Notice March 11, 2025

Inbound support email deliverability issues

Detected by Pingoru
Mar 11, 2025, 11:58 AM UTC
Resolved
Mar 11, 2025, 11:58 AM UTC
Duration
—
Affected: Dashboard
Timeline · 1 update
  1. resolved Mar 11, 2025, 11:58 AM UTC

    Due to an issue at an upstream mail gateway, some inbound support emails may have been delayed or rejected earlier today. This did not affect outbound email, and the issue has now been resolved.

Read the full incident report →

Minor February 19, 2025

Upstream CDN issues causing increased JS SDK load error rates

Detected by Pingoru
Feb 19, 2025, 10:49 PM UTC
Resolved
Feb 20, 2025, 12:21 AM UTC
Duration
1h 32m
Affected: Captcha API
Timeline · 2 updates
  1. monitoring Feb 19, 2025, 10:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Feb 20, 2025, 12:21 AM UTC

    This incident has been resolved. As a reminder, please confirm that you are loading the JS SDK only via the recommended host: https://js.hcaptcha.com/1/api.js

Read the full incident report →